| Q1: |
Do I need to register my warranty? |
| A1: |
Yes. In order to guarantee in our products. Warranty is provided for buyer and buyer is required to do warranty registration. Click Free Warranty registration and fill in Item number and then submit. |
| Q3: |
How fast do you ship a part once ordered?
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| A3: |
All of our item ship from China.The delivery date is about 10-21 business in USA and 10-21 days to Europe after payment. For speedpost,different item to differet country has differet express shipping fees. |
| Q4: |
What is the Return Policy?
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| A4: |
Zlectronic.com offers 30-day exchange warranty for the same part if found defective. If the part is returned as a defective item, it must be returned within the same 30-day period.
Any refused package upon delivery will be subject to a 15% restocking charge in addition to $10.00 to cover the shipping charge back to us. Shipping not refunded.
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Q5: |
How Secure using this site?
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| A5: |
Our web site through SSL connection to our server from your computer has been encrypted in a way that others cannot evesdrop. |
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Q6: |
What payment methods do you accept?
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| A6: |
We prefer Paypal, but we also accept Bank Transfer, Western Union or MoneyGram. Please contact us for more details. |
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Q7: |
Can I get combined shipment if I purchased multi items at the same time?
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| A7: |
In order to simple transaction, we do not provide combined shipping discount, please understand. |
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Q8: |
Can I go to your office to pick up the package or purchase the product?
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| A8: |
Our price is for overseas buyer only, we wont sell products to HongKong or China. Please dont request us to send to HongKong or pick up in our office. |
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Q9: |
Can I send the product back if I am unsatisfied with it? |
| A9: |
We only offer return service for those items which are defective or wrong. Before you buy it, please refer to all the details in our terms and condition. |
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Q10: |
Can I pay with my own currency?
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| A10: |
We can accept most kinds of currency, so customers can pay with his own countrys currency most of the time.
If you pay by paypal with your own currency, paypal wil |
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